Privacy Policy
PRIVACY POLICY
Quickii app gives you access to huge database of certified professionals who specialize in variety of services. Users simply needs to download the app on their Android or iOS device and book services with few taps. The app features a filtered search that can be explored quickly as well as the ability to view service provider in your immediate region as well as quotes, rating and that’s makes it simple and quick for users to interact with services providers
Our privacy policy sets out the manner in which assure that your data and information you submitted to us are safe and protected and this privacy policy set out how we use and protect your information
While using our application we will ask you to supply for us with some information about you which can be personal or non-personal information, the essence of all information we ask you to supply to us is to enable us not only to improve the services we offer you but to also serve you better thereby ensuring you are maximally satisfied
The information we collect
Quickii app collect the following data from you
1.First and last name
2.Phone number
3.Email address
4.Demographic information
We collect personal information when you sign up for our services, when you access our services or otherwise provide us with the information, which you agree to supply us accurate. Users who are uncertain about which personal data is mandatory are welcome to contact the company for more information
Usage and location data. Quickii app collect location information differently depending on your Quickii app setting and device permission as well as whether you are using the the app as a driver or costumer. To our Drivers, we collect your device’s precise location when you open and use the app, including while the app is in driver mode. We also collect precise location for limited time after you exit driver mode in order to detect ride incident, and continue collecting the important data, To quickii customers we also collect your device’s precise location when you open and use the Quickii app, including while the app is running in the background from the time you request a ride until it ends.
Usage data is data collected automatically either generated by the use of services or from the services infrastructure itself, for example the date, time, destination, route, payment, and whether you used a promotional or referral code. This information is created when you use our services.
Registration information. We receive this information when you register an account with Quickii app and include your name phone number, and email address
Communication Data. This information is created when you use our services. Quickii app collect communication data through processes like calling, chatting or sending messages to each other through the app which serve as platform between Drivers and costumers.
Quickii also collect information about modes of payment. This information is safe with us, we do not store your payment card details on our servers and our vendor who receives this information use it in line with each third-party’s respective privacy policy.
As a driver or Rider, we collect your information about your location when the app is running in the foreground or background of your device. This is to enable us knowing your location, link or matching costumers with drivers, suggestion destinations based on previous trips, your present location
When you are using Quickii app protection of users and other members of public.
Information we collect from third party services provide us with information needed for core aspect of Quickii app platform, as well as for additional services, program, loyalty benefits, and promotion that can enhance your Quickii ride experience. These third-party services include background check providers, insurance partner, financial services provider, marketing provider, and other businesses
How we use your data
We use the information we collect from you for the following:
1. Register and administer your account.
2.To gather analysis or valuable information so that we can improve or maintain our Service.
3. connect you with Drivers.
4.To provide and maintain our Service.
5.Facilitate communications between costumer and Drivers.
6.Facilitate transactions and payments.
7.Diagnose technical and service problems.
8.To customize the app and Service for you.
9.For customer support.
10.communications and administrative emails about the Service and reply to your inquiries;
11.To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about.
12.To notify you about changes to our Service.
13.Sending emails and text messages to Drivers who have started the driver application process regarding the status of their application
14.Handling payment.
15.For identification purposes.
16.Monitor app usage metrics such as total number of visitors.
17.Track your entries, submissions, and status in any promotions or other activities connection with your usage of the app.
18.For the sake of our drivers, we use their information to Inform drivers about request from costumers s to secure their services and other updates.
19.Improve the quality and safety of the Website, App and Service and perform internal operations.
20.Analyze, benchmark and conduct research on costumer and Driver data and interactions with the Service.
21.Perform accounting, auditing and other corporate procedures.
22.Prevent and identify fraud and other unlawful activity.
23.Comply with and enforce applicable legal requirements, relevant industry standards and our policies.
24.Respond to trust and safety issues that may arise, including auto incidents, disputes between costumer and Drivers, and requests from government authorities.
Submission, Storage, Sharing of Personal Data and Confidential information
We respect your privacy and we understand the salient and confidential nature of the information you provide to us; so, we assure you that all information supplied to us will be held privileged. However, there are times we may disclose your information to third parties, this includes:
To the extent necessary for the purpose of providing our service, the personal data which you give us during the registration process may be transferred to third parties like subsidiaries, and affiliates who we engage from time to time to provide us with any services or facilities, data processing on our behalf which we use for the purpose of administering our business and providing our products and services to you.
In the event of an incident, we can disclose your information with our insurance partner. The essence of such disclosure is for them to be able to determine necessary coverage when the incident occur.
Law enforcement agencies for the purpose of investigating crimes, address fraud, subpoena or court of law, to prevent violation of terms of service, security issues, protection and safety of users or for other security matters permitted by the law.
We may reveal the data or information of a Driver to a costumer who needs the service provider’s service. Information like name and photo, vehicle make, model, color, license plate, and vehicle photo; location, total number of trips and Drivers will be able to see the pick-up location that the customer has provided. Depending on the nature of such service needed for the purpose of performing such requested service.
To investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.
If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
We can also share your information and your use of the service with our partners to get more information about you and if you connect to the app through an integration with third party service, please not that we are not restricted from informing such third party.
We also disclose your data to our service providers like consultant, third party vehicle suppliers, Cloud storage providers, lawyers, accountants, service providers who are responsible for Payment processing and consultant.
We can also disclose your information if you tell us to do so with your consent
Please note that we are not limited by this privacy policy from disclosing your information that are not personal to our affiliates, advertisers, partners or a third party at our discretion in which such discretion will be exercised reasonably. Also, in the event of any change, modification or alteration in our operational activities, such modification or changes will be brought to your notice promptly by posting such update on the Quickii app.
Please ensure to keep your confidential information and password away from third parties;
please note that we will not be responsible for any unauthorized or improper use of the Confidential Information or Other Information that you voluntarily share
It is your responsibility to protect your own username and password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your personal information at your own risk.
If you notice your account has been breached, please inform us of it promptly.
In the event of any change, modification or alteration in our operational activities, such modification or changes will be brought to your notice promptly by posting such update on our application, through an email update or your phone number
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Personal Data collected for purposes related to the performance of a contract between us and you shall be retained until such contract has been fully performed.
Personal Data may be retained for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Data can also be retained for the purpose of curtailing fraud and security purposes. The personal data that you provide when registering with Quickii app is retained until you ask us to delete it.
Quickii app can also retain data if the account holder is unruly or commits a grievous offense against Quickii enterprises group limited so that such user does not have the opportunity to register with Quickii again.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Children’s Privacy
Quickii app is not directed to children, if you’re under the age of 18 you’re not allowed to use Quickii services and we don’t knowingly collect personal information from children under 16. If we find out that a child under 16 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 16 has given us personal information, please contact our support team.
Data Transfer
All the information you supplied to Quickii enterprises group limited are safe and secure. Your Personal Data may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We have put in place various measures to ensure your information is safe and confidential from third parties. We further assure you that on no account will your information be transferred to any unsafe jurisdiction or organization, or contrary to the terms set out in this privacy policy
Privacy Policies of Other Websites
We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our website or its Content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Confidential Information and Other Information.
Changes to this Privacy Policy
We shall have the right at any time and without prior notice, at our sole discretion, to revise this Privacy Policy or to impose new terms and conditions with respect to access to or use of the Services. Such revisions and additions shall be effective immediately upon posting the revised or additional terms and conditions. You are responsible for reviewing this Privacy Policy periodically for any modification that may affect your rights or obligations. You agree that you shall be deemed to be apprised of and bound by any modification to this Privacy Policy. Any access of the Quickii Platform or use of our Services by you after revisions or additions to this Privacy Policy shall constitute and be deemed to be your acceptance of such revisions or additions.
Viewing by Others
Note that whenever you voluntarily make your Confidential Information or Other Information available for viewing by others online through this Website or its Content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the Confidential Information or Other Information that you voluntarily share.
Security/protection of your information
We appreciate and value the information you give to us so we take precautions to protect your information. When you submit sensitive information, your information is protected both online and offline.
Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are
granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure environment. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable and we cannot guarantee its absolute security. We are committed to protecting your data. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.
Assignment of Rights In the event of an assignment, sale, joint venture, or other transfer of some or all of our assets, you agree we can assign, sell, license or transfer any information that you have provided to us. Please note, however, that any purchasing party is prohibited from using the Confidential Information or Other Information submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy without your prior consent.
Contact/Enquiry
For any question about this privacy, kindly contact us on the following:
Telephone no: 0679700204
Email: info@quickiitaxi.com